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• IV rejection – what now?

  The essentials about disability insurance (IV)

  
  • Bilateral, leg-predominantBoth legs affected
  • HemiparesisOne side of the body affected
  • Unilateral, leg-predominantOne leg affected
  • Whole body affectedWhole body affected
  • ParentsParents

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  Start Power-up(external link, opens in a new tab)

  Easy-to-read summary

  A rejection from the IV often feels like a personal rebuff, when in fact it's usually just a formal check against legal criteria. In this Power-up you learn, using the examples of Cindy (power wheelchair) and Sandro (water therapy), how to properly respond to a preliminary rejection notice and file a well-founded objection within 30 days. You'll find out what matters differently for assistive devices versus therapies, and how your care team can support you with a medical justification. The Power-up also shows which advice centres such as Pro Infirmis, Procap or the Cerebral Foundation are there for you if things still don't move forward.

  This Power-up helps you when the IV says no. You will learn what you can do.

  The IV says no

  Sometimes the IV says no.
  That hurts.
  That is normal.
  But: It is not a judgement about you.

  The IV only checks the rules

  The IV checks according to the law.
  It checks whether all the rules are met.
  It does not check anything else.

  You have 30 days

  First you get a preliminary decision.
  This is a letter from the IV.
  It says what the IV wants to decide.
  You have 30 days to answer.
  Your answer is called an objection.

  Get help

  Do not write the objection alone.
  Your doctor can help you.
  Your therapy team can help you.
  They write down the important reasons.

  You can keep fighting

  After that, the IV decides.
  The decision is called a ruling.
  Does the IV say no again in the ruling?
  Then you can appeal.
  The appeal goes to a court in your canton.
  You also have 30 days for this.
  Get help for this too.

  There are other ways

  Does the IV still say no?
  Then there are often other ways.
  Foundations can pay for assistive devices.
  Pro Infirmis and Procap give you free advice.
  The Cerebral Foundation also helps you.
  And the social services at the hospital help you.