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IV Rejection – What Now?
My child, the IV and us

- Bilateral, leg-predominantBoth legs affected
- Unilateral, leg-predominantOne leg affected
- Whole body affectedWhole body affected
- HemiparesisOne side of the body affected
- ParentsParents
A rejection from the IV often feels like a personal rebuff, when in fact it's usually just a formal check against legal criteria. In this Power-up you learn, using the examples of Cindy (power wheelchair) and Sandro (water therapy), how to properly respond to a preliminary rejection notice and file a well-founded objection within 30 days. You'll find out what matters differently for assistive devices versus therapies, and how your care team can support you with a medical justification. The Power-up also shows which advice centres such as Pro Infirmis, Procap or the Cerebral Foundation are there for you if things still don't move forward.
This Power-up is for parents.
It’s about a rejection from the IV.What is a rejection?
Sometimes the IV says no to a request.
For example no to a power wheelchair.
Or no to a therapy.This often feels unfair.
But important: the rejection is not a judgement about your child.
It’s also not a judgement about you as a parent.
The IV only checks the rules set out in the law.What can you do?
You have 30 days.
During this time you can file an objection.
That means: you write to the IV explaining why you disagree.Get help
Talk to your child’s doctor.
Talk to the therapist.
They can explain to the IV exactly why your child needs the assistive device or the therapy.Is there a difference?
Yes. For an assistive device like a wheelchair, the question is: is a simple model enough?
For a therapy, the question is: is this the IV’s responsibility, or the health insurer’s?If it’s still difficult
Sometimes an objection doesn’t help right away. Then there are other paths.
The hospital’s social service can help you.
Organisations such as Pro Infirmis, Procap or the Cerebral Foundation support families.
They give advice, or even help with paying.The main point
A rejection is not the end.
It’s often just a stop along the way.
Don’t give up.